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  1. GENERAL PROVISIONS

By browsing in this area, the user accesses the web platform of the Fashion Brands S.r.l. (Https://www.watsonandparker.com). Browsing and transmitting a purchase order on the site implies acceptance of the Data Protection Conditions and Policies adopted by the site indicated therein. These General Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the www.watsonandparker.com site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree 206/05 modified by Legislative Decree 21/14 and Legislative Decree 70/03) by:Società : Fashion Brands S.r.l.Office: Via Morimondo, 26 – 20143 Milano(PE) - Italia - P.IVA 02044130686registered to the REA n.: MI – 2052298 Before accessing the products and services provided by the site, the user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase. The user is invited to download and print a copy of these General Conditions of Sale, the terms of which Fashion Brands S.r.l. reserves the right to modify unilaterally and without notice. You can use the site and therefore access products and services provided by the site and purchase these in the following languages: Italian, English and French.

  1. OBJECT

These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for goods and services on www.watsonandparker.com and do not govern, however, the supply of services or the sale of products by of subjects other than the seller who are present on the same site through links, banners or other hypertext links. Before submitting orders and purchasing products and services from different subjects, we suggest checking their conditions of sale.

  1. CONCLUSION OF THE CONTRACT

To conclude the purchase contract, it will be necessary to complete the online purchase procedure and transmit it following the relative instructions. It contains the reference to the General Conditions of Sale, the information on each service purchased and the images of each product and the relative price, the means of payment that can be used, the methods of delivery of the products purchased, the relative costs of shipping and delivery where provided, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products. The seller is not responsible for any inadequacy of the graphic representations of products shown if due to technical reasons, from the moment that the representations are purely illustrative. Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data. The contract is concluded when the seller receives the order form, after checking the correctness of the data contained therein. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will be done by clicking on the button: Complete purchase at the end of the wizard. Discount Coupons (or promotional codes) are not transferable or convertible into cash and cannot be resold. Unless otherwise indicated in the conditions relating to each promotion, Discount Coupons (or promotional codes) cannot be combined. Once the contract is concluded, the seller takes charge of the order for its fulfillment.

  1. REGISTERED USERS

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his / her personal data correctly and truthfully. The confirmation will in any case exempt Fashion Brands S.r.l. from any responsibility for the data provided by the user. The user undertakes to promptly inform Fashion Brands S.r.l. of any change in their data at any time communicated. If the user then communicates inaccurate or incomplete data or even if there is a dispute by the interested parties about the payments made, Fashion Brands S.r.l. will have the right not to activate or to suspend the service until the relative deficiencies are remedied. On the occasion of the first request for activation of a profile by the user, Fashion Brands S.r.l. will assign the same username and password. The latter acknowledges that these identifiers constitute the validation system of the user's access to the Services and the only system suitable for identifying the user that the acts performed through this access will be attributed to him and will have binding effect on him. The user undertakes to maintain the confidentiality of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

  1. PRODUCT AVAILABILITY

The availability of the products refers to the actual availability when the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail. If the buyer requests the cancellation of the order, resolving the contract, Fashion Brands S.r.l. will refund the amount paid within 30 days from the moment in which Fashion Brands S.r.l. had knowledge of the buyer's decision to terminate the contract. Orders will be processed during the following hours: from Monday to Friday, in the following time slot: 9:00 - 12:00, 14:00 - 18:00.

  1. PRODUCTS OFFERED

Fashion Brands S.r.l. markets: shoes for men and women.

The offer is detailed on https://www.watsonandparker.it

For after sales assistance you can refer to the email info@watsonandparker.com

To communicate a return, you can refer to the email reso@watsonandparker.it

  1. PAYMENT METHODS, PRICES

The price will be the one indicated from time to time on the site, except where there is an obvious error. In case of error Fashion Brands S.r.l. will notify the buyer as soon as possible allowing confirmation of the order at the right amount or cancellation. It will not exist in any case for Fashion Brands S.r.l. the obligation to supply what was sold at the lower price incorrectly indicated. The prices of the site are inclusive of VAT. Prices can change at any time. The changes do not affect orders for which order confirmation has already been sent. Once the product has been selected, it will be added to the cart and it will be sufficient to follow the instructions for the purchase, inserting or checking the information requested in each step of the process. The order details can be changed before payment. Payment can be made by: Paypal, Credit Card (Mastercard, Visa, Visa Electron) and cash on delivery. The online payment by credit card and Paypal is protected by a very effective data encryption system in no case watsonandparker.com will be in possession of the credit card data. Watsonandparker.com will carry out the refund using the same payment method chosen by the buyer during the purchase.

  1. BILLING

Unless otherwise specified by the buyer when completing the order, the invoice will be sent together with the products purchased.

  1. DELIVERY AND SHIPPING COSTS

Fashion Brands S.r.l. ships all over the world. The delivery, except for different indications, will take place within 2-5 days from the date of the order confirmation (for Italy). For each delivery order, the customer is required to specify at least one telephone number to allow the express courier to contact him in case of difficulty in delivery. If delivery is not possible, the order will be sent to the courier's depot. In this case, a notice will specify the place where the order is located and how to arrange a new delivery. If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date. If the delivery cannot take place for reasons not attributable to us after 15 days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract. As a result of the termination, the amounts of the goods will be returned, while the costs of custody or redelivery as quantified by the express courier will be charged or it will be possible to collect the product at the courier's sorting point. In any case, the contract will be canceled within 30 days of receiving the order. Shipping costs if provided by the product and the area to which they belong are to be paid by the buyer and are explicitly highlighted at the time the order is placed. All purchases made with destination address in Italy are excluded from shipping costs. Upon delivery of the goods, the customer is required to check:

  • that the number of packages delivered corresponds to what is indicated in the transport document
  • that the packaging is intact and not altered even in the closing strips
  • In the event of tampering and / or breakages, the Customer must immediately contest the shipment and / or delivery by affixing the word "GOODS CONTROL RESERVE" on the copy of the delivery document to be returned signed to the courier or other operator

The customer is required to report any damage within 3 (three) days of receipt of the goods, by registered mail with return receipt, sent in advance by fax or email to the following address: info@watsonandparker.com

  1. PASSAGE OF RISK

The risks relating to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as full payment of all amounts due in relation to them has been received, including any shipping costs, or at the time of delivery, should this occur later.

  1. WARRANTY AND COMMERCIAL COMPLIANCE

The seller is responsible for any defect in the products offered on the site, including the non-compliance of the items with the products ordered, in accordance with the provisions of Italian law.

If the buyer has entered into the contract as a consumer or any natural person who acts on the site for purposes unrelated to any business or professional activity carried out, this warranty is valid provided that the defect occurs within 24 months from the date of delivery of products; that the buyer submits a formal complaint relating to the defects within a maximum of 14 days from the date on which the defect was recognized by the latter; that the online return form is correctly filled in or that an email is sent to return@watsonandparker.com where the following information must be reported:

  • Order number
  • Name
  • Surname
  • Email address
  • Telephone numbe
  • Message describing the defect of the goods received

In the event of non-compliance, the buyer who has entered into the contract as a consumer will have the right to obtain the restoration of conformity of the products at no cost, by repair or replacement, or to obtain an appropriate price reduction or the buyer to terminate the contract relating to the disputed goods and the consequent return of the price.

In the event that the payment was made with cash on delivery, you must also enter:

  • IBAN of a card linked to a bank or postal account
  • Account holder of the same account

All return costs for defective products will be borne by the seller.

  1. WITHDRAWAL

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products. In the case of multiple purchases made by the buyer with a single order and delivered separately, the term of 14 days starts from the date of receipt of the last product. The buyer who intends to exercise the right of withdrawal must communicate it to Fashion Brands S.r.l. by explicit declaration, which can be sent by registered mail with return receipt, sent in advance by fax or email to the following addresses: info@watsonandparker.com The buyer is obliged to return the products he intends to return at his expense and transport risk. The right of withdrawal does not apply in the case of the supply of goods made to measure or clearly personalized or which, by their nature, cannot be sent back or risk deteriorating or altering rapidly. The goods must be sent back to:Fashion Brands S.r.l. Contrada Cerreto, 264 - 66010, Miglianico, Chieti Italy The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 30 days. As required by art. 56 paragraph 3 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014, the site can suspend the refund until receipt of the goods or until the buyer has demonstrated that he has sent the goods back. The site will reimburse using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he will have to provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.

  1. DATA PROCESSING

By using the site, the user authorizes the processing of his personal data. The data controller is Fashion Brands S.r.l. The data is processed exclusively in electronic form, through IT tools and media designed to ensure the security and confidentiality of the data. The stored information is protected from unauthorized access. We proceed to the processing of the data provided by users relating to purchase orders, payments (which may contain name, address, contact details), IP address, all other data communicated. The purpose of the use of such data is the execution of the purchase order and payments, the communication of the data to third party suppliers of payment, shipping services as well as the contacts of an informative nature about the activities and services of the site, commercial offers from affiliated companies and business partners. The provision of data and consent to the processing for the purposes referred to in the purpose of the contract or the fulfillment of the order and the related payment is necessary for the conclusion itself and for the execution of the contract therefore the refusal to provide such data or to provide the consent to the relative treatment results in the impossibility for the user to purchase the products and services offered. The provision of data and consent to the processing for the purposes of commercial communications is optional. However, any refusal to provide such data or to give consent to the related processing may result in the impossibility for the user to receive these additional services. The user always has the right to have his data updated, corrected or integrated, the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those which need not be kept for the purposes for which the data were collected or subsequently processed, the attestation that the operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right. The user has the right to object, in whole or in part, to the processing of personal data concerning him for legitimate reasons, even if pertinent to the purpose of the collection and processing of personal data concerning him for the purpose of sending advertising or sales material direct or for carrying out market research or commercial communication. The user can also revoke at any time the consent to the processing of their data previously given to Fashion Brands S.r.l. Requests should be sent to: info@watsonandparker.com At the first visit, the user will be invited to choose their own language and will offer the possibility to save the preferred language. To this end, the user authorizes the use of the so-called identification codes. cookies, i.e. small files sent from your internet server and recordable on the user's computer hard drive. The hard drive collects information about the user's language preference and stores the pages of the site visited. Cookies are used to prevent the user from receiving the same information repeatedly or in the wrong language, and to adapt the content and presentation of the site to the user's browser type.

  1. SAFEGUARD CLAUSE

Nell'ipotesi in cui una delle clausole delle presenti Condizioni Generali di Vendita fosse nulla per qualsivoglia motivo ciò non comprometterà in nessun caso la validità e il rispetto delle altre disposizioni figuranti nelle presenti Condizioni Generali di Vendita.

  1. CONTATTI

Any request for information can be sent by email to the following address info@watsonandparker.com

We will reply within 48h at the following times: 09:00 - 12:00, 14:00 - 18:00.

  1. APPLICABLE LAW AND COMPETENT COURT

These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In the event of a dispute, the competent court is that of Chieti.

French