Refund policy

If for any reason you are not satisfied with your purchase, you can take advantage of the right to change size or return. You can return any product purchased within 14 working days from the delivery date.

Instructions returned

• Make sure the products are in the same condition in which you received them
• Each product must include all the labels, dustbag and original box present at the time of delivery. The original box is considered an integral part of the product itself, must not have been damaged and / or altered in any way, nor used as the only external packaging
• Send an email to return@watsonandparker.com, with the subject of your order number requesting the return of one or more products
• Wait for the confirmation email, in which we will send you all the information to make shipments
• Prepare the package and make sure that the box has the robustness characteristics suitable for shipping
• If we receive the item after 45 days of shipment, no refund will be made. For this reason it is recommended to use a fast shipping method

Return costs are 5 euros in Europe.

The address to send the package to after receiving the confirmation email is:

FASHION  BRANDS S.r.l. Contrada Cerreto, 264 - 66010 Miglianico (Chieti) Italy

We remind you that you can only send your return from the country where you placed the order.

Watson & Parker reserves the right to refuse returns that are unauthorized or otherwise do not comply with all the conditions laid down. In these cases, the package will be returned to the sender at the original shipping address.

For all aspects not specifically expressed, the European distance trade legislation is valid.

Refund times

The refund will be made as soon as the return arrives at our warehouse and the products are checked.

Credit card: PayPal will refund within 7 working days from when you receive our confirmation email. The time required to view the refund depends on the institution that issued the card. You can check the refund on your online account or by contacting the institution that issued your credit card.

PayPal: the refund will be visible within 24/48 hours from when you receive our confirmation email.

Cash on delivery: the refund will be made by bank transfer to a bank or postal account. Send us your account details (holder and IBAN code) when sending from the email for the return request. The refunded amount will be visible in a few days on your bank statement. You can check the refund in your online account or by contacting your bank.

[ndnapps-contactform]